New Maintenance Plans Available

We have reduced the number of maintenance plans from four to only two so as to simplify the program for everyone. All current Maintenamce Plans will be honoured until due for renewal and then the relevant new plan pricing applied to your account when invoiced. The new simplified maintenance plans are : Extended Maintenance Plan - update all ... Read More »

29th Jul 2017
Data Centre Recovery Update

Memo to all Clients   Thankyou all for your patience during the recent data centre upheaval which as you are all aware required immediate migration of all sites to a new location. This was a major operation requiring the relocation immediately of all client websites and email facilities, nearly 1000 in total. All staff have been on permanent ... Read More »

15th Feb 2017
Cloudflare Services available at no cost !

Beginning today, you will find an additional free service available through your cPanel: CloudFlare. Look for the CloudFlare icon under the Software/Services menu. CloudFlare will make your website load faster, using less bandwidth and less server resources, while at the same time providing protection from threats such as spammers and ... Read More »

20th Sept 2014
Scheduled Maintenance Update

  Outage Type: Scheduled Subject: Hazardous Notice - Schedule Works 5/03/2013 Start Time: 05-03-2013 00:01 End Time: 05-03-2013 01:00 Outage Status: Open   Advisory notes: We have noticed some odd packet loss issues affecting some customers, as such we need to migrate the affected customers off our core router and over to another one, ... Read More »

3rd Mar 2013
Scheduled Upgrade

This notification is to let you know that we will be doing a scheduled reboot during the period of 4pm to 9pm EAST of the hardware node that your server resides on. This reboot is to boot into a new kernel, applying security patches as well as improved functionality to Virtuozzo. The process will take about 10-15 minutes to complete. Senior ... Read More »

19th Feb 2013
Emergency Maintenance to server.

Effective immediately we have an emergency maintenance to one of our servers. This maintenance is going to be processed at the first opportunity today and all sites will utilise the backup services of our redundant servers to minimise any possible downtime. To ensure optimal performance and stability, we will be replacing the RAID controller and ... Read More »

30th Nov 2012
Support System Upgrade

Our support sytem has been launched today to assist all clients with any issue they may have at anytime. The new system is fully automated with access to all your client requirements Support Ticket System for tracking all client communication and allowing multiple staff to view/respond. Knowledgebase which allows us to provide answers to ... Read More »

4th Aug 2012
Updated Billing Policy

Updated Billing Policy - effective 01/07/2012 As you know, many changes have occurred within the previous few months. Our official launch of 1 For Websites Support, has now arrived. In prior correspondence, we have sent information regarding the location of our Support Desk which may be accessed at ... Read More »

1st Jul 2012