Articles

 How do I update my billing information?

Login to the client area. Locate the link labeled "Update your details". Under the "My...

  How can I pay?

We currently accept payment with credit card via Credit Card or Bank Transfer for any plans on a...

 BSB Information for Bank Transfer Payments

Our bankers are -Westpac Bank41 Aitken StGisborne, Victoria  3437Our bank details are -1 For...

 What payment methods does 1 For Websites accept?

1 For Websites accepts payment via credit card (VISA, Mastercard), cheque/money order and direct...

  What is your cancellation policy?

With every 1 For Websites's hosting package we provide an Unconditional 30 day money back...

 What is your Billing Policy ?

Our Billing Policy can be viewed HERE

  How can I cancel my account?

We only want satisfied customers, so we make it easy for you to close your account online....

  I got incorrectly billed. Help!

If you believe you were incorrectly billed, please submit a ticket to our accounts department...

  What if I can't pay my invoice by the due date? Will my account be suspended?

All invoices have a grace period of 14 days after the due date before our billing system applies...

  When is my payment due?

The first payment is due at the time your Activation Letter is sent (including services such as...

 Are any prepayment discounts available?

Yes. You can receive up to two months service free for prepaying one year. This equates to a 20%...

 Are my credit card information and password safe?

When highly confidential information (such as a credit card number or password) is transmitted...

  Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...

  Why was I charged this?

If you were charged an additional fee, there's a good reason. It may be that your credit card was...

 My account was suspended for non-payment and I just paid, how long until it comes back up?

Once our system has processed your payment your accounts will be automatically unsuspended.If...